Yes. You can leave the Circle whenever you like. Your Circle benefits will remain active until the end of your current billing period.

Yes. You can step up from Gold Circle to Platinum or Diamond Circle at any time. Your remaining Circle value can be credited towards your new Circle, based on our upgrade policy.

Yes. You can step down to a lower Circle at any time. Your new Circle will begin once your current Circle period comes to an end.

Yes. If you enable Auto Renew, your Circle Passport will renew automatically at the end of each billing period. You can also choose a one-time Circle with no automatic renewal.

Yes. You can join any Circle for one month without enabling Auto Renew.

We'll notify you and retry your payment according to our renewal policy. If payment isn't successful, your Circle Passport will expire gracefully without affecting your Ceylexo account.

Yes. Circle members continue earning loyalty rewards. Higher Circles may unlock additional bonus rewards.

Many promotions can be combined with your Circle benefits. Some special promotions may have separate terms, which will always be shown before checkout.

Most eligible products include your Circle benefits. Some sellers, brands, or promotional items may be excluded, and any exclusions will be clearly indicated before you purchase.

Yes. Businesses, organizations, and frequent shoppers can enjoy significant value through Circle Pricing, exclusive campaigns, and additional Circle benefits.

Yes! Every Circle member receives a unique Circle Passport. You can share your Circle Passport with your family, friends, or anyone you choose. When they use your Circle Passport during checkout, they'll enjoy the same Circle pricing and benefits as if you were making the purchase yourself. You can change or disable your Circle Passport at any time from your account settings.

Yes. You can change your billing cycle when your current Circle period ends, or according to your renewal settings.

If you shop regularly, joining the Circle can quickly pay for itself through Circle Pricing, exclusive campaigns, birthday rewards, and growing benefits across the Ceylexo ecosystem.

Even a single large purchase could make joining worthwhile.

Not sure which Circle is right for you? Visit our Circle page and use the Live Savings Calculator to discover the best Circle for the way you shop.